Transform Your Home with Expert DIY Solutions

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Privacy Policy

Last Updated: January 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, request consultation services, or contact us. This includes:

• Name and contact information (email, phone number, address)
• Project details and preferences
• Communication records and correspondence
• Payment information (processed securely through third-party processors)

2. How We Use Your Information

We use the information we collect to:

• Provide consultation services and project support
• Communicate with you about your projects and our services
• Process transactions and send related information
• Improve our services and develop new offerings
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with trusted service providers who assist in operating our website and services.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access, update, or delete your personal information. You may also opt-out of certain communications from us.

6. Contact Us

If you have questions about this Privacy Policy, please contact us at +1 (512) 847-9263 or [email protected].

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Terms of Service

Last Updated: January 2024

1. Acceptance of Terms

By accessing and using ResolveDIY Solutions services, you accept and agree to be bound by the terms and provision of this agreement.

2. Service Description

ResolveDIY Solutions provides DIY consultation services, project planning, tutorial resources, and ongoing support for home improvement projects. Our services are intended to guide and support your DIY efforts, not replace professional contractor services where required by law.

3. User Responsibilities

You are responsible for:

• Following all applicable local building codes and regulations
• Obtaining necessary permits for your projects
• Using proper safety equipment and procedures
• Consulting licensed professionals when required
• Providing accurate information about your project requirements

4. Limitation of Liability

ResolveDIY Solutions provides guidance and support but cannot guarantee project outcomes. You assume full responsibility for project execution and results. Our liability is limited to the fees paid for our services.

5. Intellectual Property

All content, tutorials, plans, and materials provided by ResolveDIY Solutions are protected by copyright and are for your personal use only.

6. Payment Terms

Payment is due upon service delivery unless otherwise agreed. We accept major credit cards and electronic payments through secure processors.

7. Termination

Either party may terminate services with appropriate notice. Termination does not affect rights and obligations that arose before termination.

8. Contact Information

For questions about these terms, contact us at +1 (512) 847-9263 or [email protected].

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Cookie Policy

Last Updated: January 2024

1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Marketing Cookies

These cookies are used to track visitors across websites to display relevant advertisements.

3. Cookie Management

You can control and manage cookies in various ways:

• Browser settings: Most browsers allow you to refuse cookies
• Third-party tools: Various third-party tools are available to manage cookies
• Our cookie preferences: Use the cookie management options on our website

4. Cookie Consent

By using our website, you consent to our use of cookies as described in this policy. You can withdraw consent at any time by adjusting your browser settings or using our cookie management tools.

5. Updates to This Policy

We may update this Cookie Policy from time to time. We will notify you of any changes by posting the new policy on this page.

6. Contact Us

If you have questions about our use of cookies, please contact us at +1 (512) 847-9263 or [email protected].

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DMCA Policy

Last Updated: January 2024

1. DMCA Compliance

ResolveDIY Solutions respects the intellectual property rights of others and expects our users to do the same. We will respond to clear notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (DMCA).

2. Filing a DMCA Notice

If you believe that content on our website infringes your copyright, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized agent
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing
• Contact information including address, telephone number, and email
• A statement of good faith belief that the use is not authorized
• A statement of accuracy made under penalty of perjury

3. Designated Agent

Our designated agent for DMCA notices:

ResolveDIY Solutions
2847 Oak Ridge Drive
Austin, TX 78704
Email: [email protected]
Phone: +1 (512) 847-9263

4. Counter-Notification

If you believe your content was removed in error, you may file a counter-notification with the same designated agent, including:

• Your physical or electronic signature
• Identification of the material that was removed
• A statement under penalty of perjury that you have a good faith belief the material was removed in error
• Your contact information and consent to jurisdiction

5. Repeat Infringers

We will terminate the accounts of users who are repeat infringers in appropriate circumstances.

6. Contact Information

For DMCA-related questions, contact our designated agent at the information provided above.

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GDPR Compliance

Last Updated: January 2024

1. Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right to Information: Know what personal data we process and why
• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to certain types of processing

2. Legal Basis for Processing

We process your personal data based on:

• Consent: You have given clear consent for specific purposes
• Contract: Processing is necessary for service delivery
• Legal Obligation: Required by law
• Legitimate Interests: Necessary for our business interests

3. Data Controller

ResolveDIY Solutions is the data controller for your personal information:

ResolveDIY Solutions
2847 Oak Ridge Drive
Austin, TX 78704, USA
Email: [email protected]
Phone: +1 (512) 847-9263

4. Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer at [email protected] or the contact information above.

5. International Transfers

When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information.

6. Complaints

You have the right to lodge a complaint with your local supervisory authority if you believe your data protection rights have been violated.

7. Exercising Your Rights

To exercise any of your GDPR rights, contact us using the information provided above. We will respond within one month of receiving your request.